This complex system required a payroll administrator on site and a supporting staff member. The company also had a number of issues to resolve around payroll processes including the fact it had three payroll products, three reporting types, and only partial provision of a general ledger interface. Added to this, there was little tested disaster recovery, business continuity, or upgrade processes, among other human resource issues. Datacom met these challenges head on.
Our team centralised all employees on one database and a single tax entity over three months. Datacom also rolled out full provision of automated disaster recovery, business continuity, and database upgrade processes. Today, the company has a single point of reference for employee administration. This has led to a decreased requirement for on-site administrators and the organisation was able to restructure and spread administration across multiple sites.
“The Datacom team’s high level of technical consultancy skills ensured we were able to achieve some tough project goals. Importantly, we did this within a short period of time which meant there was minimal impact on our staff.”
Serena Tupou – Payroll Manager Flooring Brands